An Introduction to the Editor & Sommelier Selects
More and more, I am able to understand the trials and tribulations of being a sommelier. There are a host of conflicting pressures imposed on this position. What is the primary purpose of the sommelier? On the serving customer-side, there are a number of possible conflicting considerations: 1. To guide the customer to a wine that will make him/her happy from a taste/price point of view. From some owner’s point of view, the latter is often the most important aspect. An managerial attitude of "let’s make money, what are we in business for?" can make life difficult for sommeliers. In part, this money mantra helps explain why we see a host of private order and consignment wines on wine lists. It means that customer's do not know what a wine costs, which can encourage high mark-ups. For instance, some are reluctant to pour a tasty, well-priced Pinot Grigio from the LCBO list where the selling price is well known. It's sad but true that an unknown (and perhaps not as good) Pinot Grigio might be easier to sell with a higher mark-up. You should get these special wines because they deserve to be on the list, not simply to make money. Some sommeliers have commented to me that not all customers are very wine savvy and tend to enjoy whatever is poured. I think that the answer is to become an educator and enlighten the customer. Giving the customer a small complimentary taste of a wine goes a long way. The ipad with its ability to provide customers with lots of details may be the way to go.
Of course, sommeliers are confronted by a tremendous diversity of tastes and preferences. For instance, most sommeliers know that the tannins in certain red wine (i.e. Bordeaux) and the fatty acids in specific fish create a bitter and possibly unpleasant taste sensations. Of course, sommeliers can't taste verything and have to rely on reviews/recommendations of wine writers. Getting honest, relevant and useful reviews will help you develop your wine list. The leadig sources are Robert Parker, Jancis Robinson, the Wine Spectator, etc. - all well-known, especially by your customers. Getting a recommendations from someone whose palate you know and understand is critical. Of course, everybody has an agenda. This varies from personal taste (which is quite ok) to being a paid-for promoter. In reality, you can do the latter without selling out. Toronto-based John Szabo MS is a good example of an honourable knowledgeable critic who says it the way it is. Beware of the vanity pieces of hucksters, label worshippers and wannabes whose reviews are influenced by samples, dinner invitations, payments and/or free trips. As for my reviews, sommeliers can get the lowdown on each Vintages release and are invited to use the biweekly Vintage Assessments Shoppers Release Summary Customers are becoming increasingly savy. Here is an outstanding article which appeared in the Wall Street Journal two years ago: 10 Ways to Save Money Ordering - Avoid the Chardonnay tax, and other insider tactics for not overpaying at restaurants by Dorothy J. Gaiter and John Brecher (I suggest that you download a copy of this feature for reference - click here to see ) Here are 10 tips that will help you find value in wine at restaurants. Obviously, there are many exceptions to every one of these suggestions, but if we were going to give some overall advice geared to the moment, this would be it. 1. Skip wine by the glass. Restaurateurs like to make enough on a single glass to pay for a whole bottle, which is great for them but not so great for you. And it wouldn't besot bad except that so many wines by the glass are poured from bottles that have been open for too long and mistreated after opening. At a trendy Asian restaurant in Manhattan, we recently ordered a New Zealand Pioneer by the glass for $12 that was served so warm it could have been our after-dinner tea. Instead of wine by the glass, think about having a half bottle. Also consider that most states now have "wine doggie bag" laws that allow you to take home-unfinished bottles. (Obviously, wine bars that specialize in wines by the glass, and keep them well, are a major exception.) 2. Check the vintage closely. We're not talking hereabout ordering a 2004 Barolo from the list and getting a 2002, which is a problem but not at the forefront of concern for most of us today. Instead, here's the issue: Most wines are meant to drink young and fresh and many restaurants, especially informal restaurants, don't keep their wines in perfect conditions. Our guesses that many restaurants these days, facing slumping demand, are in no hurry to replenish their inventory of wines with more recent vintages. That means wines that should have been drunk a while back are still being served. Whether you are ordering a pleasant Italian red or a Sauvignon Blanc from New Zealand, make sure the wine is from a very recent vintage. (If the wine list says that the wine is, say, 2007 and you get the 2006, tell the waiter you really would like the 2007.) 3. Bypass the second-cheapest wine on the list. Restaurateurs know that diners don't want to appear cheap by ordering the least expensive wine on the list, so they'll hose you for ordering the second cheapest. The least expensive is actually a pretty good deal at many places. 4. Scope out the owner's passion for value. If there are, say, a dozen wines from South Africa on the list and no more than a handful from anywhere else, chances are the owner knows and cares about South African wine -- and therefore is more likely to know good values from there. While we are big fans of Chilean wines for their taste and value, we have seen far too many lists recently with just one Chilean wine on the list and it's usually inexpensive. It's clearly there’s a "value wine," but our guess is that the owner doesn't know anything about Chilean wine and therefore honestly has no idea if this particular wine is a good value or not. And all of this relates to food passions, too: At a restaurant where the owner's passion is fish, we wouldn't usually expect to find great value in American Cabernet Sauvignon. 5. Avoid the Chardonnay tax. Chardonnay is America's favorite wine. Just about everybody loves it and feels comfortable with it, which is why the Chardonnays on so many lists are grossly overpriced compared to other wines. You are generally going to do far better with less-popular wines such as Riesling or Austria's Grüner-Veltliner. At the same trendy Manhattan spot, we ordered a bottle of the cheapest wine on the list -- a 2007 Jekel Riesling from California for $34 -- and it was outstanding. At another restaurant recently, we had an excellent bottle of Domäne Wachau Grüner-Veltliner for $22. On the same list, Beringer White Zinfandel was $20. 6. Never order Santa Margherita Pinot Grigio. We don't mean to pick on Santa Margherita. We know many people like it and that's fine. But because so many people like it, it is routinely one of the most outrageously priced wines on the list. We note it here only as a classic example of this: If you stay within your comfort zone, ordering only wines you already know, you will be punished for it, price-wise. In addition, no wine is going to seem like a good value to you when you know you could buy it at a local storefor half the price or less. That's why it's so important to focus on labels or kinds of wines that you wouldn't otherwise see. At the same restaurant where we had that outstanding Grüner for $22, Santa Margherita was $45. And we've seen it on other lists for $55. Remember: There is value in tasting something new. 7. Don't ignore house wines, by the bottle or in carafes. People who travel around the world often tell us they wish more American restaurants offered the simple, inexpensive and delightful wines that seem ubiquitous in Europe and elsewhere. We agree. But we do think we are seeing a slight up-tick in the number of restaurants in America offering house wines -- especially at informal places -- and, more often than not, we have found these lusty and fun. 8. Look for half-price deals. If you missed the Wine Events recently listing a few of the restaurants offering, say, 50% off every bottle on Mondays, drop us a note and we’ll send it along. But that listing was just the tip of the iceberg. This trend is sweeping the nation. Look around and you are likely to find a deal like that in your neighborhood. Some places are even offering half price deals by region -- say, 50% off French wines one week and Italian another week. 9. BYOB. Check around for restaurants that allow you to bring your own wine. And if there is restaurant you know well, ask if you could bring your own wine and pay corkage. Remember that the point here isn't just to save money, but to have wines that the restaurant doesn't offer or that you might otherwise postpone opening. More restaurants than ever, eager for business, are relaxing their rules on BYOB and lowering corkage fees. Even some fancy places now are offering special BYOB nights. 10. Have it your way. No wine, at any price, is a good value if you don't enjoy it. Restaurants, now more than ever, are eager for you to have a good experience so you will come back. Don't be shy. If you think there’d wine is too warm, ask for an ice bucket. If you want the waiters to stop pouring so much into your glass, tell them -- nicely, of course. We are all in this economic mess together and everyone understands --or should understand -- that a night out these days needs to be relaxing and personal. This feature inspired a follow up article in the American Association of Wine Economists found that America’s most popular white - Santa Margherita Pinot Grigio, which they say is vastly overpriced. And yet, many people order it and love it – everyday. Here is the article: The Santa Margherita Syndrome Many articles have appeared recently advising wine consumers on “trading down” strategies for the recession —where to find the best values and bargains as the market slump continues. Nothing personal, Dottie and John said, it’s just supply and demand plus a certain bandwagon effect that seems to afflict wine drinkers when confronted with a complicated and uncertain set of choices. We note it here only as a classic example of this: If you stay within your comfort zone, ordering only wines you already know, you will be punished for it, price-wise. In addition, no wine is going to seem like a good value to you when you know you could buy it at a local store for half the price or less. That’s why it’s so important to focus on labels or kinds of wines that you wouldn’t otherwise see. … Remember: There is value in tasting something new. Demand and Supply W&S provides a lot of information about what successful restaurants are doing to cope with the weak economy. One unexpected implication of the survey seems to be this: Always try to sell customers Santa Margherita Pinto Grigio. The W&S editors do not advise this, of course (they are very careful in this regard - they just report the findings); it just seems to be restaurant conventional wisdom. W&S asks restaurants to identify the wines that they offer by the bottle or serve by the glass and then publishes the names of the most-reported products. The most listed wine-by-the-glass, for example, is Sonoma-Cutrer Russian River Chardonnay (11.1 responses per 100 restaurant replies), which sold for an average price of $12.67 per glass in 2008. Santa Margherita Pinot Grigio was #6 on the list (number six again … spooky), reported by 6.7 per 100 restaurants. It sold for an average price of $14.40 per glass in 2008. A quick internet search reveals that Santa Margherita often sells for around $20 per bottle retail, which suggests a wholesale price of $14-$15 — suspiciously close to the $14.40 average per glass tariff. You can begin to see why it would be a popular restaurant choice. And why Dottie and John’s number one rule is … W&S lists Santa Margherita as the number one wine in both the Pinot Gris/Pinot Grigio and the Italian wine categories. The average per bottle restaurant price was $52, which indicates a somewhat higher mark up over wholesale than the usual restaurant rule of thumb. All of which makes me think that wine consumers need to become a bit better educated about wine economics because it is pretty plain that restaurants have been hitting the books on how to use demand and supply to preserve profit in these unsettled economic times. What Should I Order? So where are the values on restaurant wine lists? The simple answer is that there is no simple answer (apart from Dottie and John’s good advice). The W&S poll asked restaurants to list wines under $25 per bottle and the most frequent response was Cooperidge White Zin and Chardonnay, $24 average price. Cooperidge is a Gallo restaurant brand. Interestingly, it appeared in just 1.9 per 100 responses. The number two and three bargain wines were both Ste Michelle Wine Estate products from Washington State - Chateau Ste Michelle Riesling ($24 / 0.7 responses per 100) and 14 Hands Columbia Valley Cabernet Sauvignon ($21.50 / 0.7 responses per 100). No very strong conclusions can be drawn from this data but they do suggest that (1) there is no one wine or brand that restaurants consistently go to for the value-seeking customers, so you will have to explore the wine list carefully to find what you are looking for, but (2) it might be smart to include Washington State wines in your treasure hunt. Overpriced Wines? Let me conclude by mentioning Gord Stimmell’s note to Amy Pataki's review of e11even in the Toronto Star on January 28, 2011. Gord’s Stiff Pour says: Let me point out that no one forces the customer to frequent restaurants with overpriced wines. Also, because of the huge investment, some restaurants serving great cuisine with large extensive cellars all in an ultra luxury setting, such as Harbour Sixty, are entitled to higher mark-ups. * * * Almost thirty-seves years ago in a Financial Post feature entitled “Some vintages are worth their weight in gold”, I expressed my astonishment with ever-spiraling world wine prices. One year later in 1974 the market crashed. At the time, Bordeaux was the center of the universe. Speculation, scandal and the rather dismal 1972 vintage, followed by the enormous but mediocre 1973 harvest resulted in the average spot price per Bordeaux tonneau (1,152 bottles) collapsing from $858 to $385 or from 78¢ to only 33¢ a bottle, amazing by today’s standards. Even fine collectors were not unscathed. The wildly overpriced 1972 first growths were being dumped along with the now much reduced ‘73s. At Chateaux Mouton Rothschild, for instance, 50 cases of 1972 were being given away free with each 100 case order of 1973. To see my original August 3, 1974 article in the Financial Post click here As two-thirds of all wine investment is concentrated in Bordeaux, the question today is whether this collapse can happen again. The answer: perhaps. The reason is that more than ever before, classic Bordeaux first growths are no longer being purchased by end-drinkers; they have pretty much become the exclusive domain of speculators. As blue chip investments, they have become hideously expensive. How many are aware that the average individual Canadian after-tax income will only buy you 6 bottles of 2005 Chateaux Petrus annually? Of course, 2005 Petrus quoted at $4,975 US a bottle may be the extreme example; after all, a bottle of Chateau Latour will only set you back $1,110 (at current US prices). While some of these wines may be drunk, the vast majority is bought as a “status” investment symbol. Certainly one has to wonder whether the thousands of cases squirreled away at these heady prices can continue their upward spiral.
A glance at current Wine Spectator scores, however, tends to confuse. There are three 100-point wines from the 2005 vintage coming from the Pomerol region: Petrus at $4,975, Chateau Lafleur at $2,000 and Chateau L’Evangile at $260 a bottle. Why would any imbiber choose to buy Petrus when they can get 19-bottles of the identical-rated L’Evangile? In fact, why not buy the 95-point Chateau Providence, also from Pomerol, which will set you back a mere $93. So is it one Petus or 53 bottles of Providence? For selling purposes, we all know Petrus; but who knows Providence? That may not matter as Petrus has now become so expensive that there may no longer be much of an upside. The huge gains of the past may be exactly that – past. A bottle of ’82 Petrus, which cost about $300 upon release, today fetches $4,500 – a 15-fold increase over 25 years. In 2003, that ’82 Petrus was only $2,460 US, which sounds cheap by today’s prices. Of course, that was in US dollars and the exchange was $1.49 Canadian, which translates to $3665 CAN – great for Canadian sellers. Here is Parker’s 2005 Petrus profile: The uncontested star of Pomerol, there are 2,400 cases of the 2005 Petrus, which appears to be the finest wine made at this estate since the 1998 ... and that's saying something. It boasts an inky/blue/ruby/purple color along with an extraordinary bouquet of sweet mulberries, black cherries, cassis, vanillin, and spice box. While powerful and full-bodied with high tannin, it displays no aggressiveness or austerity. This massive, rich, super-intense Pomerol will be at its finest between 2018-2050. It is another brilliant achievement for Christian and Jean-Francois Moueix. (Robert Parker - Wine Advocate - Apr-2007) • Drink: 2018-2050 • Parker Score: 98-100/100 • Jancis Score: 18.5/20 • Wine Spectator Score: 100/100 Of course, there’s the rub for Canadian collector-investors. How do Canadians realize their windfall gains? There are very few auctions here. The only one organized annually in Ontario is by the LCBO via Ritchies (now gone). It has significant fees/taxes than can bump the price of acquisition up by almost a third. I called ex-Torontonian Peter D. Meltzer, author of Keys to the Cellar: Strategies and Secrets of Wine Collecting and Wine Spectator commentator. He said that if you have stuff to sell, the US auction market is still on fire. In 2007 sales were up 23% totaling $210 million out of a $300 million global market. The leading US house was Acker Merral & Condit with $59 million in sales. Its meteoric rise is attributable to the fact that it doesn’t levy a consignor’s fee. With the softening US dollar, this may not be as attractive as in the past. For selling prices, check out www.wine-searcher.com I am afraid to say that there is now (Spring 2011) another resurgence of prices, mainly due to Chinese investors. Unfortunately, price-quality ratios no longer have much meaning. Labels have become an investment and we, the real wine lovers, are no longer able to access the great wines without having to shell out enormous amounts of money (thanks to heavy handed investors and status seekers). Ironically, there are always great finds out there. It's just a matter of tracking them down before the speculators do! * * * * * 07 Kumeu River Mate's Vineyard Chardonnay 09 Spy Valley Sauvignon Blanc 08 13th Street Gamay Noir 08 Rosehall Run Cuvee County Pinot Noir 07 Wayne Gretzky No. 99 Estate Series Cabernet Merlot 06 Jackson-Triggs Okanagan Estate Proprietors' Grand Reserve Shiraz 07 Bonterra Syrah Candor Lot 2 Zinfandel 07 Napanook (Dominus Estate) 08 Francis Coppola Diamond Collection Green Label Syrah-Shiraz 09 Ironstone Cabernet Sauvignon 07 Othello (Dominus Estate) 07 Ravenswood Barricia Zinfandel 07 Shafer One Point Five Cabernet Sauvignon 06 St. Francis Cabernet Sauvignon 08 Cloudline Pinot Noir 06 Katnook Estate Cabernet Sauvignon 06 Tait Basket Pressed Shiraz 05 Yalumba The Signature Cabernet Sauvignon/Shiraz 08 Te Muna Pinot Noir 08 La Chamiza Polo Professional Reserve Malbec 08 Luigi Bosca Reserva Malbec 08 Michel Torino Don David Reserve Cabernet Sauvignon 08 Arboleda Cabernet Sauvignon 08 Casa Silva Reserva Carmenere 06 Concha Y Toro Don Melchor Cabernet Sauvignon 08 Terra Vega Cabernet Sauvignon Gran Reserva KPM 08 Veramonte Reserva Pinot Noir 07 KWV Cathedral Cellars Triptych * * * * * THE CONUNDRUM Dear friends and colleagues, I would like to take this opportunity to wish you and yours a happy, healthy and successful 2011. Hope you enjoyed the holiday season! The Conundrum Part 1 - The Evolution of Wine Conundrum Part 2 – Consumer Preferences References Alleyne, Richard. (2008). Brain Scans Prove Expensive Wines Taste Better. Telegraph. UK. Bach, Kent (2007). In Smith, Barry C. & Robinson, J. Questions of Taste: The Philosophy of Wine. Oxford University Press. Berry, Simon. (2008). Berry Bros. & Rudd Future of Wine Report. Brook, Stephen. (2000). A Century of Wine. Octopus Publishing Group Limited. CHAMPAGNE / Quatre Clés pour Comprendre la Révision de l’AOC Champagne (2007). Griffiths, Alun MW. (2008). Quoted in Berry Bros. & Rudd Future of Wine Report. Jones, Gregory. (2003). The Taste of Global Warming. Southern Oregon University. Kadar, Julianna. (2010). In Search of the Perfect Wine. Cosmos. Morris, Jasper MW. (2008). Quoted in Berry Bros. & Rudd Future of Wine Report. * * * * * november 2010 187 King Street South, Waterloo
Robert Miller's Background I would like to introduce Sommelier Selects readers to our newest guest sommelier Robert Miller. With over 20 years in the beverage industry, Robert has seen most sides of the trade. Starting as a busboy in high school and spending most of his 20s in 'waiting mode', Robert wanted to learn more about the wine side of the business, seeing this as integral to making a career of his job path. In the fall of '99, he enrolled in and completed the George Brown Continuing Education "Wine 101" course which helped spark an interest in the subject. This helped him with his decision to leave the restaurant business and work for the LCBO, starting in 2001, and spending 6 years as a Product Consultant for the Board. During his time with the LCBO, he was able to develop his palate by routinely tasting upwards of 300 products on a monthly basis. This was afforded to him through bi-weekly VINTAGES release tastings, as well as the time he spent as a member of the VQA Grading Panel. During his time with the Board, Robert completed his Higher Certificate with the Wine & Spirits Education Trust in the UK, as well as his Sommelier Diploma with the International Sommelier Guild. A Certificate in Oenology and Viticulture was also completed through the University of Guelph. He spent as much time as possible sharing his knowledge through the Tutored Tastings offered by the LCBO at various locations and events. Eventually, the private sector called and Robert returned to the restaurant trade, plying his wares at the prestigious London Club in London, Ontario before moving to his current job, working with the Charcoal Group in Kitchener-Waterloo. Robert currently oversees the beverage program at The Bauer Kitchen - Waterloo's only true wine destination. During his free time, Robert teaches wine classes at Conestoga College and continues to work on developing his own knowledge. He has written the first two exams with the Court of Master Sommeliers and is currently mid-way through his Diploma with the Wine & Spirits Education Trust. Robert Miller’s Philosophy The biggest challenge for a sommelier, or anyone charged with crafting a restaurants wine list, is balancing personal preferences with commercial opportunities. Finding that in-between zone, a balance of wines that are familiar to both connoisseurs and neophytes alike, and augmenting that selection with more unique and interesting juice, is where the real work lies. I'm a huge proponent of VQA Ontario wines and although we've seen huge leaps in terms of quality in the past decade, the public can still be resistant to trying locally product. We recently received the VQA Award of Excellence for our list at the TBK, and I'd love to see our selections increase ever more in the next 12 months. We've worked really hard at making our list at TBK easy to digest, going so far as suggesting pairings for each food item with our wines by the glass selections. It helps that we currently offer 38 wines by the glass, both in 6 oz and 3 oz portions. We have the Enomatic wine preservation system behind our bar - a machine that uses a food grade gas to keep an open bottle of wine fresh for up to 6 to 8 weeks. This has given us the opportunity to offer wines that would otherwise be tough to see a quick sell through without a loss in quality. We've been able to give our guests the opportunity to try Ornellaia, Mas la Plana, Cakebread Cabernet Sauvignon and Masi's Campolongo di Torbe Amarone (to name just a few) in our by the glass sizes. The machine is also set to provide 1 oz pours in case one wishes just a sample size. When purchasing new wines, my main goal is that no matter what the price point, there is value reflected in the product. No matter if it's a $12 Australian Shiraz or a $200 Californian Cab, it's imperative that our guests feel they've received tremendous quality for what they've been charged. We've come up with more whimsical and fun tasting descriptors for our wines by the glass, which has been well received by our client base. Instead of the standard 'Grapefruit, fresh cut grass and gooseberry notes' to describe a Sauvignon Blanc, we use 'More acid and grass than a Pink Floyd reunion'. Descriptive of what's in the glass, but much less stuffy. We see a big opportunity in developing the wine knowledge of anyone that comes through our doors. We started the TBK Wine School in the beginning of the summer and it's been a great success for us and very well received in the community. Classes range from 'How To Taste Like A Professional' and 'Wine and Food Pairing Secrets' to more specific region and/or country focused nights like 'The Wines of Napa Valley' or 'The Wines of Spain'. To see the detailed Beverage List VISIT october 2010 Background After working as a trained chef for 8 years, Ian left the kitchen to pursue a growing passion for the world of wine. He first worked as a wine steward at the Fairmont Royal York’s 5 diamond restaurant Epic. After graduating in the top 2% of his class with the International Sommelier Guild, Ian spent the next four years as a sommelier for renowned Chef Jamie Kennedy at the Jamie Kennedy Wine Bar. The role was a turning point. Jamie Kennedy had multiple venues one of the most diverse and yet compelling wine programs in the country. After the sale of the Jamie Kennedy Wine Bar in the fall of 2009, Ian accepted the role of sommelier for George Restaurant and Verity (a private women’s club of over 800 members from coast to coast). With a fantastic team and devoted clientele, Ian focuses on wines with character and typicity and always retaining his passion for local wine. The 500+ label list is fluid and varied with rare Austrian Zeirfandlers and Margaux rubbing shoulders. The tasting menus prepared by Chef Lorenzo Loseto are wildly creative yet rooted deeply with classical technique and therefore the perfect playground for Ian’s skilful pairings.
Yes, I’ll pair serious Austrian St. Laurent but other also other gems like rare old vines Carignan from Chile, real quality grower’s champagne, the best hand crafted local wines and fantastic lesser represented wine regions like Jura, Alto Adige, Bierzo and Santorini. Every dish needs a different wine and, for example, with two guests each having a five course tasting menu I’m pairing over ten different wines per table. Some people think we’re crazy but I think as long as there is balance and chef Losetos dishes are respected and enhanced by the wine I choose, then most guests come back and are eager to try us again. With some 400 wines on our regular wine list, I break them up stylistically into “Lighter Bodied & Aromatic” – then “Medium Bodied” and finally “Full Bodied”. I think that this helps guests match the wine with their food. Olus we have another 100 items that may be found on our port/fortified list or on our special reserve list of Big Bottles. Salud! George’s Austrian Wine Focus Everyone knows that I am a huge fan of Austrian wine and food fan. I have sent days exploring the vagarities of their famous "Wiener Schnitzel" at numerous restaurants in Vienna. I discover that there were “Schnitzel” police and that dish actually happens to originate from the Italian “Costoletta Milanese” – a breaded and fried veal escalope. Who better a chef than George’s Lorenzo Loseto to take this to a totally new level of deliciousness? His simply named Cornish Hen, Mint Yoghurt, Potato Perogies which served as a “third” at lunch for $19 and is something that should not be missed. The very lightly breaded, ultra tender, flavourful Cornish hen and perfectly prepared perogies might be mistaken as pedestrian cuisine. Under his hand he has taken it to new gastronomical heights.
The perfect wine pairing comes from their special Austrian wine list. Let me highly recommend their 2007 St. Laurent, Gernot Heinrich, Burgenland ($11~3oz / $22~6oz / $80~btl), which is Jimson’s favourite (the restaurant’s General Manager). It is on one hand quite bright and crisp. When married with the right cuisine, however, it becomes surprisingly velvety with its black cherry core and notes of roasted herbs. St. Laurent is a close relative to Pinot Noir and this one from the ripe 2007 vintage is one of the most food friendly wines on their list.
To see the Austrian Wine List * * * * * Don't miss t his Licensee Best Buy comes from California from 25 Brix, Ontario's newest small premium California estate wine importer. I had the pleasure of tasting through the portfolio of these wines with the owner and this was the best buy of the group. Visit the 25 Brix website to see the list of wines curently available for licensees. *** (out of three stars) - 91 Points
Returning the bottle is probably one of the most dreaded moments for the Sommelier. I have had my share and they were rather frustrating, however I managed to turn these experiences into rewarding opportunities. At the outset, it is important to develop a response policy within your establishment and ensure that you and your co-workers are empowered to execute a solution on the spot. What to do: Offer the wine list immediately with a possible alternative. Deliver the wine promptly, professionally and graciously. After the customer is taken care of: See if the wine is sound or faulty If sound, you could sell it by the glass, use it for staff training or cooking. In the end, you are still the winner because, bottom line, you will likely have this customer (and their guests!) for a long time to come. * * * * * It’s August and, at last here at Canoe, I can take a bit of a break and work on catching up on my Reprinting Canoe’s list is a process - the sum of meeting with suppliers, purchasing, receiving, invoicing, binning (storing and organizing in your cellar), recording, formatting, programming, etc. Having a collection of new wine on your desk without having them listed is a source of stress, the bottles seemly staring at you, reminding that they are sitting dormant. There are multiple avenues to sourcing and purchasing wine for a list, depending on your restaurant’s philosophy, purchasing arrangements and thematic. To that end there are multiple dynamics that exist when purchasing wine. Below are the various avenues in which I usually source the wine for my lists. I’ve weighed the pros & cons to each venue as I see them, which should give you my perspective on purchasing. My main goal is to keep our wine lists recognized and interesting. LCBO / Vintages – The largest supplier in Ontario, ranging in quality and availability. It’s very hard to ignore. I try to avoid dealing directly with the LCBO for a few reasons. Sommelier’s, restaurateurs, chefs, all exist in a service culture & environment. Fundamentally we provide services in exchange for money. Those with the best services (food, wine, etc.) usually stay alive, while those that that do a poor job often go out of business. The LCBO lacks this perspective, due to its size and monopoly on all wine brought in. There is no shortage of quality wine available; although getting it to the restaurant has many roadblocks in place. What should be a very easy process seems to be eternally complicated. This means that about 2%-3% of Canoe’s list is available at times through the LCBO, as it is unavoidable. Naturally it’s very easy to take a stab at something as draconian as the LCBO, although from the perspective of this sommelier, the current system does not make it easy or interesting. Consignment Wine Agencies – The most traveled avenue for the savvy sommelier. These wines are not usually available in retail stores, though occasionally pop up on the retail shelves. Agents arrange appointments with the sommelier, show wine from their portfolio and usually deliver what is ordered within 48 hours. It’s a much more reliable and service-oriented way of doing business. In addition, you have a go-to if there are issues. Keep in mind that availability is sporadic. That is the nature of the system and a good agent will tell you the quantities available and how long it’ll be around. The consignment system allows the agent to store the wine at the LCBO for a short period of time, so you may have the opportunity to stagger you purchases. The cache is their lack of availability, as the wines offered are often interesting & somewhat exclusive. We deal with about 30 different consignment agents - a third of those agents provide the wine core to our wine list. I have a lot of respect for wine agents. You’re constantly huffing wine from place to place, battling traffic and parking, arranging your schedule around the hours most purchasers keep. Between 2-430 pm is when I arrange to see agents, no more than three agents in an afternoon. Just like the wines shown, there are a range of personalities that sell wine, from the consummate professionals to shady, unreliable agents (who’s first meeting is often their last). There is a dynamic that exists between supplier & purchaser - the wine agent must work with the personalities and business ethics of the purchaser and vice versa. One cannot exist without the other – a point that is often forgotten by some sommeliers / purchasers. Keep in mind that we are all in the service industry. Suppliers and sommeliers should be treated with respect. If you provide exceptional service - deliver on time and prompty payment of bills, then you’ll succeed in business (at least with me). Private Order – This avenue is used to find the most unique wines. It can take a few months or even more to arrive, although if you know the system and have a few connections, you can bring in almost anything. There may well be certain wines that you might want that are not available through the aforementioned avenues. In this instance, you can arrange to bring in these wines yourself directly through the LCBO and/or have a wine agent bring them in on your behalf. I choose to use wine agencies for this option because they usually have the know-how and relationships in place. Unfortunately, I’ve had many orders placed by myself through the LCBO’s private ordering systems become lost and/or arrive over 8 months from the original order date. As a result, I’d rather work with an agent to bring them in. Often I’ll be fortunate to taste something truly unique – a small production item that I know will be a great benefit to the list. In such instances, if you’re patient, a private order will pay off when you receive it a few months later and discover that you are the only one to list them. Here are few highlights that have made it to Canoe’s list on this last reprint. They are all from the private order system and I am very excited to see them on our list: Afros 2009 Loureiro Vinho Verde (white) Zahel Nussberg (white) * * * * *
August 7, 2010 Update I've had the pleasure and challenge of managing one of the country's more dynamic wine lists for nearly 3 years. Pleasurable, as working with 450-550 labels ranging from the casual quaffer to the iconic blockbuster, liaising with a variety of wine agents & guests, training & maintaining a culture that demands as much from itself as the public's perception will keep you pretty sharp. Working with seasonal cuisine & an inspired kitchen offers wonderful opportunities for exploring the pleasures of food & wine pairing, ensuring we are popping corks all the time to ensure we're on the right track. A challenge though, as Canoe's wine list & culture is known within the restaurant & wine community as a beast to be tamed. To say that Canoe is a consistently busy restaurant is an understatement. Our staff is passionate & well-trained and our guests savvy & knowledgeable. And everyone is thirsty. The cellar is legendarily small for the volume of wine we annually open in the restaurant. The reason is that real estate on the 54th floor of the Toronto Dominion tower comes at a premium and is best used for seats than storage. Keeping with the Canadiana thematic, approximately 25% of our list is quality Canadian content, the remaining 75% artisan & esoteric international selections brought into the province through consignment programs usually in small lots. Combine a small cellar, high demand, & tiny parcel purchases of small production wine…. you get the point. Having a regular turn over of wine presents some wonderful opportunities though. The list is dynamic and always changing. If you time it right, you can mimic the seasonal changes in not only the cuisine presented, but also the preference of the guest. We reprint the wine list every 3 to 4 weeks to accommodate 20-50 wines that have run through the list and about the same number of wines coming in. A lot of work no doubt, but what amazing opportunities to evolve with the list. Take August - the dog days of summer. We've long since slowed the purchasing the big, hedonistic wines enjoyed during the colder, daylight-lacking days of winter. Refreshing Riesling & Sauvignon Blanc, elegant Pinot Noir, with the occasional dry Rose is what our guests are currently enjoying and I suspect will continue to drink for the remainder of August. Keeping an eye on the future though, I'm starting to sit with our wine agents to discuss fuller body styles for our glass & bottle selection for the fall. Downtown Toronto after Labour Day, the restaurant landscape changes from the casual khaki's & Hawaiian shirts to pressed suits & a sense of urgency. Summer is over, it's time to get down to business, & our guests are looking for wine that is equally as serious. We see the crisp whites decline, rose vanish & the big bottles start to come out. Cult California Cabernets start to make a more regular appearance, the corks of alluring Italian; Piemontese & Tuscan estates are now frequently being pulled. Wines of this pedigree are not brought in quantity to the province & are often spoken for before they hit any consignment warehouse. Maybe 2% of our list is available at the LCBO; it's much more fun to present wine to our guests that is difficult to find. So you've got to be the early bird. I'm meeting with a number of reliable suppliers of fine wine for the remainder of the month, plotting my fall wine selection. Tune in to the next issue for a recap of these meetings. At present we have 21 wines by the glass, including the silver medal winning JoieFarm 2009 Rose from the Okanagan Valley, which sells for $14 for a 6 oz glass and $70 a bottle. It rated Famous on the West Coast, JoieFarm is unheard of Ontario. Owners Michael & Heidi Noble have a fantastic story to tell. Michael, a well established sommelier in Vancouver & his wife Heidi, a Stratford Chef School grad on a whim purchase a 5 hectare plot in the Okanagan's Naramata Bench - the exact spot that forever changed my perspective on BC & it's wine. They've worked hard for nearly a decade in creating one of BC's most exciting, innovative, & unpretentious wineries. The passion, intelligence, & integrity they brought to their former careers clearly translates to the wine they produce; which is almost entirely consumed by a thirsty local market. A focus on clean & vibrant whites, a Loire-inspired rose, & a one red - a humble & tasty As long as Joie Farm continues to produce wine of this calibre (& hopefully supply Ontario) this sommelier will proudly pour them. To see the Canoe wine list click here © Copyright Vintage Assessments 2011 |
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